VERY IMPORTANT: Please bear in mind that you can Only connect to 1 external monitor at a time. 1.In order to enjoy the 4K high resolution please make sure to use a 1.4 or higher version HDMI cable and 3+9 VGA cable. 2.If the resolution of your laptop is higher than the external monitor please go to Windows Menu > Setting > Display > Advanced Display Settings set your laptop's resolution same as or lower the resolution of external monitor. 3.If it does not work you can go to the official website of your laptop update the BIOS and graphics driver and try again. 4.If you have a MacBook or MacBook Pro runing macOS when you first connect this adapter you can go to Apple Menu >System Preferences >Displays to get extend or mirror function.5.If two outputs are connected then only one output can receive the input signal The priority sequence is: HDMI VGA.Brand Guarantee Focus to the Ideal Design of All of Our Quality Cables is not Only a Brand But Also a Creative Team With Own Factory manufacturingCableCreation Offer 2 Years of Equipment Warranty and Lifetime Technical Support Side 1 (Input) : USB C Male Gold Plated ShellSide 2 (Output) : HDMI Female (4K*2K 30Hz) *1VGA Female (1920*1200 60Hz) *1Cable: Triple ShieldedColor: Black Cable Length: 20CM (include plug & sockettwo end)This adapter is built with the solution of [DP ALT MODE] USB C to HDMI +VGA adapter is compatible with the following device: *iMac 2017*MacBook Pro 2017 13 and 15 inch*MacBook Pro 2016 13 and 15 inch*New MacBook 2016 & 2015*New Chromebook Pixel*XPS 15 & 13*Yoga 910 (Please use the White USB C port) *Yoga 900(Yoga 4 Pro) *Asus Zen AIO All in One PC*Mate 10*Lumia 950/950XL(Display Resolution Support Max.: 720p)
